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Old 04-14-2013, 09:06 AM   #1
ren41
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ren41 began at the beginning.
 
Posts: 63
Karma: 42
Join Date: Aug 2011
Location: UK
Device: Kindle Oasis 2, Kindle Voyage, iPad2, iPhone 6S+, iPhone 8
replacement KKs have screen refresh issues

My KK recently developed battery issues. Amazon have sent me 3 new (refurbished in reality, as they don't make them any more) KKs so far; all three have had problems where they don't always refresh the screen properly and the 'ghosting' of previous pages is apparent to some extent. The first replacement didn't even refresh properly when I pressed Alt/G.

I have very carefully checked 'my' Kindle and my husband's, and had my daughter check hers. None of them exhibit this problem at all. They are all around 18 months - 2 years old.

I have the first two replacements packed up ready to return, and I am dithering over whether to keep the third or not. I don't know if it is worth seeing if they will send me further replacements (they do seem to be prepared to do this) or if something changed and this is normal behaviour on later KK models.

Has anyone experienced similar screen behaviour?

many thanks

ren
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