MobileRead Forums - View Single Post - "Reasonable" consumer warranty 2 years in Australia

RickyB · 04-13-2013, 10:22 PM

The 'statutory warranty' period in Australia is not necessarily based on the type of product, such as an e-reader or TV. Instead they "apply for the amount of time that is reasonable to expect, given the cost and quality of the item" (my emphasis) Reference here.

So a cheap no brand TV would not have the same statutory warranty period as a high end TV.

An e-reader, at $120, is not expensive but I would expect more than 12 months for sure. As the OP has asked would be interesting to see it tested with an e-reader.

The first port of call is to talk to the seller as it is "it is their responsibility to provide a remedy". As such there would be a variety of success depending on your retailer.

04-13-2013, 10:22 PM	#5
RickyB Enthusiast Posts: 35 Karma: 296 Join Date: Apr 2012 Location: Adelaide, Australia Device: Kobo Touch	The 'statutory warranty' period in Australia is not necessarily based on the type of product, such as an e-reader or TV. Instead they "apply for the amount of time that is reasonable to expect, given the cost and quality of the item" (my emphasis) Reference here. So a cheap no brand TV would not have the same statutory warranty period as a high end TV. An e-reader, at $120, is not expensive but I would expect more than 12 months for sure. As the OP has asked would be interesting to see it tested with an e-reader. The first port of call is to talk to the seller as it is "it is their responsibility to provide a remedy". As such there would be a variety of success depending on your retailer.