There's a thousand-and-one stories like this out there:
http://indiereader.com/2013/04/next-...-self-publish/
Quote:
2. They send you the second half of your advance 6 months late because they “forgot.”
3. They don’t answer emails asking basic questions you need to know so you can plan a marketing strategy (ie: Will the book be available in bookstores? Overseas? In e-book form?).
4. When they send you the edited version of your manuscript, the editing job is so bad, you have to hire your own editor to fix the mistakes (at your own expense, of course!).
5. They won’t commit to a publishing date.
9. They say it is not in their “business model” to get your book into major bookstores. (See numbers three and eight.)
10. They eventually admit that they did not get your book reviewed by any major reviewers, including Publisher’s Weekly and Library Journal.
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Nothing there you won't see all over.
People are talking openly now because they no longer have to grin and bear it.
Turow sees nothing wrong, but then Turow doesn't have to deal with publishers that "forgot" to pay.