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Old 04-10-2013, 12:56 PM   #1
Kobo-Robin
Kobo Arc - Ux Lead
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Posts: 118
Karma: 167554
Join Date: Nov 2012
Device: Kobo Arc
Looping/Crashing Tapestries fix.

Hey all.

This isn't for everyone.

We have found an issue where people who at one point disabled Discovery, this has caused a cache issue that happens when updating to Jelly Bean.

To fix this, you need to reset Tapestries.

This is not a factory reset.

All of your media, apps, saves etc. will still be there but all of the Tapestries will be set to default.

Here's how:
  1. Got to 'Settings"
  2. Go to 'Apps'
  3. Swipe to 'All'
  4. Scroll and select 'Tapestries'
  5. Tap on 'Clear data'.
  6. Redo your Tapestries.

I can't and won't say this will work for sure but it has worked with all of the devices we have tested.

Hope that helps!

Robin
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