MobileRead Forums - View Single Post - Troubleshooting Kindle Touch Frozen on Ad Page. HELP?

aNewGuy · 04-07-2013, 10:30 PM

I have a KT that is frozen, displaying a "Special Offer." I've searched the threads on this site and tried using some of the tools with no luck. Here's a quick overview of where I'm at (I'm working in Win7 64-bit):

Charged the KT for 24 hrs from a wall outlet.
Attempted hard reboot and putting it in recovery mode (many times).
Tried putting it in fastboot mode with mfg.tool - mfg.tool indicates the operation works, but Fasboot GUI does not see it. Diag and Main modes give the same results.
Installed various drivers (from Fastboot GUI and using Inf-Wizard).
Windows sees it as an HID/USB Input Device, but it doesn't show up as an accessible drive.
It shows up in Devices as NS Blank CODEX.

I'm about to give up, but I thought I'd ask the experts... any assistance would be greatly appreciated. Thanks.

04-07-2013, 10:30 PM	#1
aNewGuy Junior Member Posts: 2 Karma: 10 Join Date: Apr 2013 Device: Kindle Touch	Kindle Touch Frozen on Ad Page. HELP? I have a KT that is frozen, displaying a "Special Offer." I've searched the threads on this site and tried using some of the tools with no luck. Here's a quick overview of where I'm at (I'm working in Win7 64-bit): Charged the KT for 24 hrs from a wall outlet. Attempted hard reboot and putting it in recovery mode (many times). Tried putting it in fastboot mode with mfg.tool - mfg.tool indicates the operation works, but Fasboot GUI does not see it. Diag and Main modes give the same results. Installed various drivers (from Fastboot GUI and using Inf-Wizard). Windows sees it as an HID/USB Input Device, but it doesn't show up as an accessible drive. It shows up in Devices as NS Blank CODEX. I'm about to give up, but I thought I'd ask the experts... any assistance would be greatly appreciated. Thanks.