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You may need to go to your amazon account and instruct the missing books to download to amazon for pc, then go into the kindle for pc on your pc, this should ensure they are downloaded.
You can then go to the My Kindle content in your my documents folder (it may be under Admins docs) The files should be there. Then Open Calibre and get the books from the Kindle folder. Connect your reader and drag the books to the reader icon at the top of the Calibre page.
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