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The only thing I am not satisfied with at Amazon is international shipping. Their rates are not competitive, in many cases they just offer the most expensive options. And, about a year ago, they started to collect local taxes and custom clearance fees --- something I never had to pay for before because the value per shipment is not high enough.
So now I just have my items shipped to a transshipping company in the US and have them send it to me. If a shipment sent directly from Amazon costs about $60-70 for shipping, customs, and handling I can get the same for about $40.- through a transshipper. And that includes the transshipper's fees.
Other than that Amazon definitely has the best service in my book.
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