Quote:
Originally Posted by mgmueller
It's not my experience.
Just what the technical support told me.
I never claimed this to be statistically correct or anything like that.
Only wanted to share the statement.
|
OK, change what I said by "My experience" to "What the guy in the phone shop told me".
Quote:
BTW. Another technician, when finally sending in my Nokia Lumia 920 for repair, stated the same: "We have lots of problems with Samsung".
But who knows:
Might have been a batch of "Monday units"?
Maybe lots of the returns aren't for quality issues but simple loss of interest? Maybe Apple fanboys get well informed in the Apple store and then buy where it's cheapest? Whereas maybe lots of Samsung/Android phones had been bought without previous testing and simply didn't match up to unrealistic expectations?
|
I don't think Samsung phones are particularly more fragile than other brands. My S2 has been dropped, got wet, left in my pocket with keys, sat on etc etc and is going strong, although I do have a screen protector and cover for it, but most people do that anyway.
As I have no brand loyalty, I have used plenty of brands.
When it's time for a new phone I DO make the effort to read reviews, ask friends about specific models of phones, rather than say "I will get a Samsung or whatever".
As a result of this I have owned, Sony, Erikkson, Sony-Erikkson, Nokia, HTC, other brands I expect.
Definite non-starters for me are:
No file manager access
Mo support for external cards
Format lock in
So that leaves out pretty much every Apple product for me, regardless of build quality.
Apart from that, I'll just see what's out there and do the research before getting a phone. I usually have an idea what specific model I will get before I even get to the shop when contract renewal or contract change time comes up.