Quote:
Originally Posted by Lucas Malor
I hope this is the right place to ask this... HarryT wrote that kobo users reported many problems with firmware. Since I want to buy an e-reader and I'm undecided between a Kindle and a Kobo, I would ask you if there's a significant difference between Amazon and Kobo about firmware bugs, performance and feature, and in particular if Amazon firmware releases are faster and come out more often. 
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I responded back in that thread, but to sum up in case people here want to discuss my assertions:
- I don't expect new features or fixes on my Kindle, so I don't talk about its deficiencies - why talk about something that doesn't change? I expect and get improvements on my Kobo, so I talk more about things I'd like to see added or improved. This is a sign of a healthy support community, not a buggy device.
- Amazon's done a great job integrating the Kindle with its website, and I wish Kobo would do a better job in that respect. However, since EPUB is a more standard and widespread format, I frequently buy ebooks for my Kobo from multiple stores.
When I bought my first e-reader, I knew I wanted an e-ink device; I want it to be an e-reader first and foremost. My three major options were Kobo, Kindle, and Nook. I scratched Kindle because I dislike its lack of an SD/microSD slot and its proprietary format. I scratched Nook because it's tied so closely to the B&N bookstore, which uses wonky DRM; however, in retrospect, that
does mean it will handle everything a Kobo does and B&N books on top of that...but it still lacks a card slot. That left me with Kobo, which I've been very happy with; I've owned three different models so far.