You never know how good (or bad) customer service is until you need it. I am a huge fan and long time customer of Amazon.com, so I have had a few occasions to use their CS and have had 100% satisfaction. Unrushed, engaged, helpful. Excellent customer service is what turns a vendor into a partner. Other CS winners...
Ally Bank
Liberty Mutual
Staples
I can't think of any other CS that isn't terrible.
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