Tried to collect Reader - Waterstones fails to deliver! I'm cross!!
I ordered and paid a deposit for my reader in Waterstones in Harrogate on Sunday last. "It will definitely be here on Thursday sir!" I didn't leave a phone number for them to contact me as I need it to be a surprise.
I went to collect it just after five this afternoon, only to be told they 'hadn't arrived yet". They had purportedly been sent by Parcel Force 'Same Day Delivery' this morning and should be here 'any minute', at which point one of the other sales assistants said, "We tried to ring everyone yesterday to say there would be a delay"
Puzzling! How did they know yesterday there would be a delay if they were being sent today with 'Same Day Delivery' and that they might arrive 'any minute'.
The first assistant then told me that if they didn't arrive today, "they were bound to arrive tomorrow, if the Post Office manages"
By this time, I wasn't just puzzled but quite cross. I returned to the shop just before closing time - needless to say there had been no delivery. We'll see what tomorrow brings!
Anyone else had any problems?
Best Wishes
David
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