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janinski · 03-30-2013, 10:58 AM

Hi,

My Step-Mom's received a new Kobo eReader last year for Valentine's Day. After a few month's, it stopped working for her for whatever reason. She contacted Customer Service and her device was replaced with a "Refurbished model RG-N467-S. From my experience, any refurbished electronic device only has a short-term life span.

Ok, after a few more months, the refurbished replacement developed image burn - from the middle to the bottom - 1/2 of the screen. I just wanted to post that yes, image burn does happen on a Kobo ereader ... FYI.

She will be contact Customer Service, again, to have them replace it with a New device which is what she orginally had.

Photos of the burn are here:

https://plus.google.com/u/0/photos/1...44304952320017

Cheers!

03-30-2013, 10:58 AM	#27
janinski Junior Member Posts: 1 Karma: 10 Join Date: Mar 2013 Device: KOBO ereader RG-N647-S	Hi, My Step-Mom's received a new Kobo eReader last year for Valentine's Day. After a few month's, it stopped working for her for whatever reason. She contacted Customer Service and her device was replaced with a "Refurbished model RG-N467-S. From my experience, any refurbished electronic device only has a short-term life span. Ok, after a few more months, the refurbished replacement developed image burn - from the middle to the bottom - 1/2 of the screen. I just wanted to post that yes, image burn does happen on a Kobo ereader ... FYI. She will be contact Customer Service, again, to have them replace it with a New device which is what she orginally had. Photos of the burn are here: https://plus.google.com/u/0/photos/1...44304952320017 Cheers!