Quote:
Originally Posted by Fluribus
I would never assume that. I see executives making claims that I know aren't true. On things that would not require more than cursory research.
I heard an economist say that when he is called to consult, executives never allow him to do the research that he wants to do. They always "know" that already. He seemed to ascribe it to a fear of admitting that they don't know. I suspect that oftentimes they truly believe that they do know. By osmosis.
I have personally witnessed executive decisions made that flew in the face of all evidence. Profits would increase. Errors would decrease. Employees and clients would be happier. Every bit of data indicates the proper choice. The boss, however, isn't comfortable doing that. I've seen an executive veto a change because he didn't want to learn the new procedure (even though he never actually did the procedure).
Never assume that anyone knows. Except me. I'll let you know if I don't know.
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Have to agree with this assessment. Things can stay broken for a very long time because that is the way they were always done...