Thread: Paperwhite behaving strangely
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Old 03-23-2013, 02:20 AM   #3
Blossom
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Join Date: Mar 2010
Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices
Quote:
Originally Posted by route66 View Post
My Paperwhite switched itself to screensaver mode and is not switching back on. In the past week I noticed that it would sometimes fail to respond to screen touches and at other times be fine.

UPDATE:
While I was writing this it flashed on/off/on again then a message came up saying something along the lines of "collecting information, will only take a minute". The Kindle screen appeared and the progress bar completed, it has now switched back on and I can open books. However, I'm experiencing the same lagging as earlier this week and generally slow/late/non-responsiveness.

Does anyone know why this is suddenly happening?
Try a factory reset. If that doesn't work then call for a replacement.
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