Thread: Glo Glo Battery Problems
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Old 03-21-2013, 06:37 AM   #299
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by SeeSee View Post
I then put my Glo (never had issues, and I don’t use a protective case) into the skindigital and tested the sleep function. It didn’t discharge during sleep. I compare the settings between my Wife’s new Glo and mine and found that the SleepCover function was enabled on mine so I turned it off (not sure this is really a factor) and then tested the sleep function again. My Glo began to discharge during sleep.

At the same time as I was testing my Glo in her case, I tested my wife’s old Glo outside a case and it had stopped discharging during sleep. Its been sleeping outside the case for over 5 days now and the battery has not discharged at all. Prior to this it used to drain itself completely in about 3 days.

I took a closer look at the case my wife uses and it has a pocket on the inside cover which I think would touch the screen when the cover is closed. I tried testing the sleep function on the new Glo with the cover open vs. closed. When the cover was open (nothing touching the Glo screen) there was no battery drain during sleep. When the cover was closed there was sometimes batter drain during sleep (even with the SleepCover function on).

On the 3 Glo's I had in my possession it looks like the cover was preventing the Glo from sleeping properly when touching the screen of the Kobo. Not sure why though.

Anyhow, since the issue doesn't seem to be battery related I'll be returning one of the Glo's. Hopefully a firmware fix will come out to resolve this issue.
That sounds like the pocket is preventing the Glo from going to sleep. I reported something similar a week or so ago when I put the Glo face down on some paper that had a corner turned up. In that case, it never went to sleep. What happens if you put the Glo to sleep with the switch and then close the cover?
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