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You have trigger-happy but my mother is click-happy. Last night, I just learned, the startpage in Firefox on her notebook had changed. It took my sister and father a long time to change this back.
Half an hour ago, after switching her notebook back on she exclaimed that she got this program, RegClean, which does a system scan and tell her there are many fault with her computer. Not trusting this I googled the program and indeed it's a fake, just wanting to take your money. She insists she hasn't installed it, but I know she goes to shady websites and doesn't always read and think before she clicks something.
I've uninstalled it via the configuration screen but I'm 99% sure it will be back. Again, googling how to uninstall it you have to go into the registry to get rid of it. I don't like messing with the registry. I might do it if I thought my mother would have learned anything from it, but she doesn't. I could reinstall Windows but that would take me half a day to set everything up again and chances are I need to do the same thing again soon. So I told her that if it comes back she just has to bring it to the Staples computer help service to let them deal with it. It will cost her money, but maybe that way she'll learn from it. She's now angry with me that I can't/refuse to clean up her notebook, still insisting that she didn't install it.
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