Quote:
Originally Posted by David Munch
Could simply be a software glitch on their side - How about telling them instead of assuming the worst?
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If it were just a resetting of some preferences, I might buy that. If changing the only obvious applicable setting on my account fixed it, I might still buy that. If the real unsubscribe page weren't hidden behind multiple steps involving both web forms and email, I might buy that.
If the unsubscribe worked, I might buy that. All of that together? No, I don't buy that. If this isn't intentional, they're so inept they need to be put out of the misery because they're a public nuisance. You might feel sorry for the rabid dog, but you still put it down.