[taustin]

And now they're resorting to outright illegal spamming (and you have to work at it to spam illegally in the US).

Two years+ I've had an account with them, and nary an email except order confirmations and responses to direct queries, until very recently. They reset my communications preferences to "spam me," the way Amazon did in their early days. Annoying, slimey and unethical. OK, I changed the settings to "do not send me this crap." And they sent another one. I noticed that the only easily identifiable communications preferences page in the account say it doesn't affect newsletters. Another slimy, unethical, annoying practice, but there's a link to the page where you can unsubscribe. Which doesn't let you unsubscribe, but instead, you put in your email address, and it sends you a link to where you can (allegedly) unsubscribe. Except it doesn't work. Errors out with a 404.

I also noticed that the spam itself has no information in it about how to unsubscribe. That's two CANSPAM violations.

Of all the ways B&N could have chosen to try to be more like Amazon, spamming the shit out of loyal customers is just about the worst. I've been thinking it's time to replace my nook color anyway, but I won't be buying another B&N product after this crap.