Quote:
Originally Posted by Mrs_Often
Oh dear! Why? I thought you were happy with your Mini while it was working?
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yes I was happy with it, as long as it was working: and this to me is the problem. I am particularly fond of the fact that Kobo has EPUB3 rendering, and I do like the screen, but - though of course I do realise things can go wrong with any device - the thing which worries me is that in the few weeks I've been roaming on this forum I have seen too many replacements of the replacement for my taste. Of course I am happy to spend some time setting the device up, adding various tricks and so on, but in the end my objective is to use the thing to read!
Now my other (wrong) impression is that Kobo customer service was great, and after the chat online I was quite impressed, hoping that they could send the replacement straigthaway (after all, they do have my credit card details if they are afraid I can run!). This is not happening, and if I want a replacement I will have to return the item and
order (???) a new one. Then suppose (which is not too extravagant given the experiences reported here) that this one does not work either, then what?
So the prospect of having to wait and wait for possible future replacements is not enticing, so I am having a good think...