Quote:
Originally Posted by Mrs_Often
What I do not understand is where that kobo rep you were talking to saw any diagonal lines. I say there's no diagonal lines, equals no physical damage, equals give this poor OP a new Glo!
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If you look at the left side where the grey is you'll see a diagonal line up and to the right that is very typical of any pics of broken substrates you'll see. In this case it's not super obvious and if it's an artifact from the picture taking rather than actually present on the screen I would agree it's not a broken substrate.