[dki]

Hi all,

I also have a tale to tell - my cybook was left on a bedside table for 5 MINUTES, not even turned off, nobody else in the house, while I went one floor down to get something to drink. When I returned and opened a cover to resume reading, there were those darned stripes in the middle of the screen, and a blank area in the left lower corner. Now, unless it tried to commit a suicide by jumping off the table (and then returned mysteriously to it), I see no way it could have been damaged. And yet it was. I wrote to booken, but as it happened yesterday, no reply as of yet. If I have to pay $120.00 to repair that kind of defect, I will be truly upset. Cybook was purchased in December, WITH a case, which it rarely left (only when it hang up & I had to either hit the reset button or take the battery out). No falls, no hits, as I lead fairly uneventful life, am neither backpacking nor diving. Was carried in my bag (in it's case, of course), and if that constitutes hard use, and could have caused screen damage, then it's not fit to be sold to general public, 'cause who wants a book that they can't carry to read on a bus or during a lunch break? I really loved the device, but maybe I will wait for Mentor (I think it is that) to come out, instead of sending good $$ after bad. I have had my trusty Dell Axim working as an ebook (and mp3/video player, and GPS) for years, and it certainly has seen way more action - bumps and hits and falls off the dashboard, and it is still working!!! Its 6 years old now, and working!!! For the $$ I paid for cybook, I would expect at least 6 trouble free years. With the care I taken of it, maybe even 10. I am really upset over this, so I am venting. Sorry for this. I will let you know if I got anywhere with booken (which I seriously doubt).