Quote:
Originally Posted by Peakcrew
That's appalling!  My hugely hungry mobile does better than with occasional wifi/app use, and the mobile signal here is poor so it is often seeking at full power.
I hate to suggest separating yourself from your beloved Glo, but I think you should return this one too (or arrange to send it to Sameer for analysis in exchange for a new unit that Kobo have checked first - after all, you have been more than reasonable in trying to mitigate any loss, so they shouldn't lightly mess you about). |
Appalling indeed. And I wasn't even using the Glo...
An exchange is being arranged indeed. I don't know if I'll be getting a tested Glo, nor do I know when I will get a replacement. But a Kobo person contacted me asking for my address to arrange for a replacement and a prepaid waybill so I can return my Glo to them directly (for them to look at), free of charge. So that's good.
I replied immediately (as in, within 2 minutes) with my address, and almost a week later I got another email from the same person asking me for my address... Great. So, though it's being worked on, apparently not too efficiently. No idea when to expect the replacement though. We'll see. In the mean time, I'll just stare at the wall.