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No offence taken mate . If you check back on my previous posts on this forum I have already suggested that kobo appoint people to monitor internet forums to answer peoples questions. As to Sony amazon etc having people is irrelevant. People know who they are. I had never heard of kobo until November of past year and I am on a few tech sites. When I searched on the internet the only forum for kobo is here at mobile read. There is a thread on xda and a few reviews on the good read site.the vast majority of kobo users going by this forum are Canadian which would indicate that kobo is more regional than international, atleast concerning hardware. It was kobo employees who came on here and declared where are my arc people and ask me anything to which we reply where are our kobo people and can they answer anything. If Kobo wants to be a Sony, kindle, amazon etc name then they need to put a little effort into it.
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