MobileRead Forums - View Single Post - Amazon UK Unpacked: Sad Conditions at the Rugeley Warehouse

Razi · 03-16-2013, 12:51 PM

Most companies steal from their employees by not recognising their legal and human rights. Employees get their back by performing not more than the minimum they can get away with. This is a vicious circle. Loss of quality makes customers suffer, loss of productivity makes products more expensive, everybody loses out in the end. I have managed people and I know for sure that you can keep your workers focused on customer only by treating them well. Treat them bad and they withdraw into focusing on themselves, their misery, their slavish conditions and boredom. Customer disappears in all this discontent. Managers are short-sited when it comes to treating their staff right. I had to give up my manager's position because I could not be nasty to the people who did so much for me. Breaking of several productivity records could not convince my bosses that empathy and soft skills can work wonders. I was told that I did not keep suitable distance from staff and did not behave like managers. I was told that "they" (my staff) would stitch me up one day. I was, eventually, "stitched up" by my fellow managers and chose to quietly move sideways in a non-managerial position.

Amazon don't pay tax, they don't treat their staff right. What do they do with their money then? I am waiting the delivery of our second Kobo. Slowly trying to wean our family off Amazon as they are not a nice company. Everybody pays the price for the bad conditions in a workplace. The directors and shareholders who profit from this evil are thieves because they make profit at the cost of everybody else's loss. Treat your staff well, keep the workplace environment pleasant, keep customer in the focus, emphasise the importance of quality and customer service and everybody will perform and those who don't perform, will be forced by their own peers to move on and leave. I have seen this happening with my own eyes. 99% of managers I worked with/ for were/ are not fit for the job. Working conditions mean a lot and everybody pays the price of bad work practices. This is what Gary Hamel calls 'Management Tax', the biggest drain on industry and society's resources:
http://hbr.org/2011/12/first-lets-fi...-managers/ar/1

03-16-2013, 12:51 PM	#100
Razi Zealot Posts: 109 Karma: 494242 Join Date: Dec 2007 Location: London, UK Device: Toshiba E740, Cassiopeia, iLiad, iPad, Kobo Touch, Kobo Aura HD	Most companies steal from their employees by not recognising their legal and human rights. Employees get their back by performing not more than the minimum they can get away with. This is a vicious circle. Loss of quality makes customers suffer, loss of productivity makes products more expensive, everybody loses out in the end. I have managed people and I know for sure that you can keep your workers focused on customer only by treating them well. Treat them bad and they withdraw into focusing on themselves, their misery, their slavish conditions and boredom. Customer disappears in all this discontent. Managers are short-sited when it comes to treating their staff right. I had to give up my manager's position because I could not be nasty to the people who did so much for me. Breaking of several productivity records could not convince my bosses that empathy and soft skills can work wonders. I was told that I did not keep suitable distance from staff and did not behave like managers. I was told that "they" (my staff) would stitch me up one day. I was, eventually, "stitched up" by my fellow managers and chose to quietly move sideways in a non-managerial position. Amazon don't pay tax, they don't treat their staff right. What do they do with their money then? I am waiting the delivery of our second Kobo. Slowly trying to wean our family off Amazon as they are not a nice company. Everybody pays the price for the bad conditions in a workplace. The directors and shareholders who profit from this evil are thieves because they make profit at the cost of everybody else's loss. Treat your staff well, keep the workplace environment pleasant, keep customer in the focus, emphasise the importance of quality and customer service and everybody will perform and those who don't perform, will be forced by their own peers to move on and leave. I have seen this happening with my own eyes. 99% of managers I worked with/ for were/ are not fit for the job. Working conditions mean a lot and everybody pays the price of bad work practices. This is what Gary Hamel calls 'Management Tax', the biggest drain on industry and society's resources: http://hbr.org/2011/12/first-lets-fi...-managers/ar/1 Last edited by Razi; 03-16-2013 at 02:58 PM.