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I had the same problem early on. I found that there are two different author lists, one you see in the column and one that the program sorts by.
For those that don't sort right, look in the "Edit Metadata - Individual" and see if the two lists differ.
I went to the "Authors" list on the left, selected all, then right clicked on "Manage Authors" and selected "Copy all Authors sort values to author". That way I could see which ones needed to be changed so that they were all listed the same way, with Lastname, Firstname.
That helped mine sort out the way I wanted them to. I even had some that had extra spaces that was throwing the sort off.
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