Quote:
Originally Posted by tompe
If you buy a sample you are usually a company and then it is usually clear what level of service is offered since warranty and such things usually is not used when a company buy something. The expected level of service is regulated by the contract.
Samples you usually by cheaply or get for free so I would not expect the same level of service as in the case when I am a end user buying from a shop.
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I paid *FULL* retail price for it. And it was *NOT* a pre-production model, but rather their (as of April 2008) current standard production device.
If you want to be argumentative, sure, be argumentative. But you should acknowledge that I *may* know enough about what I bought to realize that I deserve customer service.
Sheesh! I'd hate to buy a product from any company which picked nits as thoroughly as you're doing.
Derek