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I have that happen to me when I am reading at night and really should turn off the reader and go to sleep so I know how annoying it can be. I don't know of any way to keep the popup from happening. Have you thought about getting her a non-touch screen device? I recently bought a Kobo WiFi (two versions back) for about $50 for my husband who doesn't like touch screens. His WiFi was still going strong, so this is a backup.
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