Thread: Netronix is still (4 weeks) not responding to repair request.
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Old 09-01-2008, 05:18 PM   #13
delphidb96
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Posts: 2,999
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Join Date: Jan 2007
Location: Citrus Heights, California
Device: TWO Kindle 2s, one each Bookeen Cybook Gen3, Sony PRS-500, Axim X51V
Quote:
Originally Posted by Patricia View Post
From whom, exactly, did you buy the device? It sounds as though they might be the people to contact.
Ummm... That would be Netronix. It is a Netronix EB-100 ebook reader, made by Netronix, *under* the Netronix name brand, purchased from Netronix, shipped to me *by* Netronix.

To whom should I place my request for service?

Further, the STAReBOOK, Cybook Gen3, Orsio B721, the Astak and the Explay are *all* based upon Netronix hardware - even if re-branded to other manufacturers such as Bookeen. Eventually, it all comes down to a Netronix design.

But then, I'm still attempting to get Bookeen to contact me about fixing a crashed-during-firmware-update Cybook Gen3 and I'm still waiting. Sigh.

Derek
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