Quote:
Originally Posted by l_macd
What I don't understand is why people have paid out money for something, aren't happy with it, but keep it anyway. Why not return it to Amazon, get your money back and tell them you won't buy a Kindle unless they fix it?
Fair enough that people try a few replacements to see if they can get one they are happy with. I'd probably do the same but if I still wasn't happy with it, I'd send it back and get a refund. I do understand the desire to have a lighted reader, but I'd rather enjoy reading on my old Kindle than know I've spent a fair chunk of money on an e-reader that I'm not happy with, just because it has a light.
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My first one was bad, so I gave Amazon
one chance... As it turns out, I'm happy with the replacement (much brighter, some faint green only visible at no-used-in-real-life light settings, no pink, still a small area of light bleed on the left but not enough on this one to be distracting when reading) If that replacement hadn't been good enough, I would have gone for a refund.
For what it's worth, I did send Amazon some feedback mentioning amongst a few other things the poor QC, how disappointed I was with the first unit and that although I was sticking with a Kindle *this time* given that the replacement was ok, I had considered alternative readers and my next one (whenever that may be!) may not be one of theirs
I guess if more people do that, they might just take notice.