Thanks everyone for your welcome's and help. I will take a look on my CD to find the picture. I'm very surprised Sony tech support didn't let me know that.
Another question...after starting to read my first book I noticed a black dot under the book title in the upper right area. I realized this must be a dead pixel because when I'm at the main menu the dot is white in that black upper strip. After I looked closely there is another one in the lower left quadrant in the text area. I can even see them when the Reader is turned off. I'm kind of hesitant to go back SonyStyle about this...especially if I get another one with more dead pixels than 2 and/or worse locations. Just wondering is this is typical for the Readers and a lot of people have them or did I get a dud?
Thanks again everyone.