Quote:
Originally Posted by l_macd
What I don't understand is why people have paid out money for something, aren't happy with it, but keep it anyway. Why not return it to Amazon, get your money back and tell them you won't buy a Kindle unless they fix it.
|
This is a good question and I wish I had not fallen in love with the PW, or I would have done just that.
In my case, I fell in love with the user interface and hardware; it wasn't even the light that attracted me to it originally. I got replacement after replacement, each coming with its own host of issues, so I had to make a decision: keep the better ones of the 9 I received, or forget about it. I had already promised one as a Chistmas present and could not back out of it wthout disappointing, and I did not have the heart to wait for the PW2 for myself, so I sucked it up and kept the better ones. I love my PW, but I hate its built quality.
If those of us who received various defective units would write a review per unit, the rating would be much lower than 4 stars. I can say that 100% of my 9 units all had some defect, some even had an array of different defects, some "just" the color bruising.
Therefore, I do not think that it is a small number of devices that are affected, like Harry mentioned further above, or we would all be satisfied with the first replacements we receive, and this thread would not be 48 pages long.
How we rate the quality of the PW may have more to do with vision, color vision, and willingness to excuse defects on a brandnew device that you paid full price for.