Thread: WH Smith Replacement Policy
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Old 03-04-2013, 08:47 AM   #24
robko
Wizard
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Posts: 2,454
Karma: 5469320
Join Date: Jul 2010
Device: Kobo
Quote:
Originally Posted by Janey-M View Post
Yesterday I tried (not very hopefully!!) to have another go with the Desktop App. I deleted/uninstalled everything I could find, the downloaded the app again from the website.

However when I tried to re-install the app I got this message :

Error Opening file for writing
Can't write
C:\Program Files\Kobo\vcredist_x86.exe

I haven't a clue what this actually means, let alone what to do about it, but I think it could well be the underlying fault.

Any ideas?
OK, try uninstalling, then re-install BUT DON'T put it under "program files". If I'm not mistaken newer versions of windows can cause issues with trying to save data under any "Program Files" directories depending how you have it set up.
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