Quote:
Originally Posted by heatherlynn
what I don't understand is that I only received two replacements and they were both TERRIBLE. if that is how amazon is producing their kindles now and is perfectly okay with giving their customers crappy products, I don't really feel like I should support them. it's not like I have a whole stock pile of paperwhites at my house and even if I did, they would get them back or charge me for them. I will check out the Kobo Glo though, I appreciate an alternative option at this point :/
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Have you left a negative review of the PW on Amazon? I'd make sure to let them know you are unhappy with it by doing that and also by using Blossom's suggestion about your bad rep experience. I hope you have a better experience next time with whichever device you decide to go with.