Quote:
Originally Posted by xtine
So sorry about your Kindle & Amazon CS problems, heatherlynn. I can just imagine how frustrating that must be. My replacement (603) actually has green bruising too. I didn't bother asking them for another replacement because they let me keep the first one and I didn't want them to think I was abusing their generous policy (I live outside the US). That, and the fact that I also didn't want to go through the headache of possibly being refused another replacement.
Since you live in the US anyway, and are giving the defective PWs back, I think it's just unacceptable that they would refuse to give you a unit you are completely satisfied with.
I hope you have better luck with the one you're buying from Staples.
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they are definitely getting the defective pw's back and even if they weren't, they'd charge me for them anyway so it's no loss of their's. i have never heard of anyone being refused a replacement but i can't be the first. i think i just got a bad rep and i shouldn't have accepted her answers.
but thank you, i'm not sure what i'm doing yet
this is too much frustration over a kindle