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Old 02-26-2013, 05:48 PM   #538
heatherlynn
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Posts: 75
Karma: 599978
Join Date: Feb 2013
Device: Kindle Paperwhite
Quote:
Originally Posted by sparklemotion View Post
It's supposed to be multi colored? That's a first. Are the glowing pixels supposed to be there too? That is frustrating. I'd call back and try another rep or return it and try one at Staples. I really sympathize with you, as I know many others on here do as well.
according to the rep i just spoke to, the pink, green and blue hues did not impede any readers and they are fine with it. you have got to be kidding me? that is why there are multiple posts on amazon forums and also forums like this. people can return nine and ten devices but i am different somehow.... i kept telling her it was unacceptable and she had nothing to say about it. i have a bad taste in my mouth right now but i will go to staples tomorrow and pick one up :/
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