Quote:
Originally Posted by heatherlynn
i am talking to customer service right now and they will no longer replace my device. the rep says the pink and green hues are what is supposed to happen and she keeps ignoring the white pixels. this couldn't get any more frustrating
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It's supposed to be multi colored? That's a first. Are the glowing pixels supposed to be there too?
That is frustrating. I'd call back and try another rep or return it and try one at Staples. I really sympathize with you, as I know many others on here do as well.
