Quote:
Originally Posted by xendula
In the US, if you return a defective device, they usually email you a free shipping label that you can print out, but I have always dropped off the box to Staples or OfficeMax. Had I known they come pick it up, I would have requested it. Sounds like great service.
|
I think it depends on how you paid for shipping. The first time the guy overnighted one to me so he arranged for the other to be picked up. The second time I had paid for overnight shipping on my Kindle Fire.So they overnighted me a replacement and arrange for it to be picked up at the same time.