Originally Posted by wizwor
Amazon is building warehouses. The best place to deal with customers is at the front of the warehouse. They don't need to show products -- just give people a place to pick things up and process returns.
Those warehouses are few and far between, and in out of the way locations around here. Not worth driving to for pickups or returns. It's easier to buy stuff from other local stores online and pick them up the next time you go shopping there. Free ship-to-store is a great incentive.