Quote:
Originally Posted by Shai-Hulud
As a few of you have echoed, the real issue is not knowing whether it's software or hardware bugs. We are trying to discover this empirically and by discussing our findings which takes time and a lot of false leads and tail-chasing I'm sure.
To nail it, Kobo need to 'fess up and let us know what's going on. Then they might rebuild customer confidence and incur thanks for their candour rather than anger and resentment at being stonewalled!
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One of the biggest gripes (and it isn't just Kobo who do this) is they automatically push out software/firmware updates without the user (a) having an option, or (b) a changelog of specifying what has actually changed.
Yes, one could avoid any wireless connectivity to avoid the update, but then you have a restricted device which you can't use all of the features of.
For me with Kobo the biggest gripe(s) are, after the Touch came out the Wifi was meant to get an update (mentioned by Kobo people). Never came. The wifi experienced an issue of not updating furthest page read - rather redownloading your entire library, Kobo were aware and at the point of time when I returned my wifi for a refund due to this issue it hadn't been fixed. The Arc gets released and Kobo announce the Vox hasn't been forgotten and an update is coming soon. Kobo reps have even said on getsatisfaction one is coming but no ETA. I doubt it will come.
That said given the price of the Vox it is looking damn tempting for a small android for nighttime reading. Would love the Glo but the wife said no more ereaders as I have enough....said nothing another android
