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Old 02-21-2013, 03:07 AM   #16
Mrs_Often
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Posts: 1,775
Karma: 2694823
Join Date: Dec 2011
Location: The Netherlands
Device: Kobo Touch, Glo, Clara HD
Quote:
Originally Posted by mrbowman View Post
This next two weeks I'm going to deal only with hardcopy paper.
Oh myyyy! I haven't touched those dusty things since I got my Touch 15 months ago! Good luck

Quote:
Originally Posted by Shai-Hulud View Post
As a few of you have echoed, the real issue is not knowing whether it's software or hardware bugs. We are trying to discover this empirically and by discussing our findings which takes time and a lot of false leads and tail-chasing I'm sure.

To nail it, Kobo need to 'fess up and let us know what's going on. Then they might rebuild customer confidence and incur thanks for their candour rather than anger and resentment at being stonewalled!
Yes. 100% agreed.
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