Thread: Glo Bad battery?
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Old 02-20-2013, 04:48 PM   #129
Mrs_Often
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Posts: 1,775
Karma: 2694823
Join Date: Dec 2011
Location: The Netherlands
Device: Kobo Touch, Glo, Clara HD
Quote:
Originally Posted by davidfor View Post
eReader from Canada, plonk from Oz. Truly global service
Yep *and* a surprise compensation in the form of store credit in UK pounds from executive care via Sameer

I have now forgiven them all

Quote:
Originally Posted by TechniSol View Post
Glad you got it back. It would be nice if the customer service department set up replacements with the latest firmware, but I guess since 2.4.0 hadn't been fully rolled out yet it might have been expecting a bit much. They probably pull replacements out of sealed stock anyhow.

Glad you got it sorted and that the battery drain issue seems to be resolved.
My replacement was brand new indeed. I actually prefer a sealed replacement to a *touched* one (yuk!) with 2.4.0 on

I'm not quite sure about the battery yet. It was at 64% yesterday, then 57% this morning (slept during the night) and is at 53% now (still sleeping, didn't use it today). But of course I don't know if it means anything seeing it has had no cycles yet. We'll see.

Thanks everyone for all your support! Off I go
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