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I'm having the exact same problem. I hacked the Touch about a year ago using an MP3 file on an earlier firmware version. I disabled the hack long ago, and tried to update the firmware today and got error 006. Amazon support couldn't get it to update. It's just out of its 1 year warranty so they only offered a $30 coupon for a Paperwhite. Did you get yours to finally update? Any advice?
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