Quote:
Originally Posted by JLeighs
I felt a little silly after I sent the email because, honestly, it's not like I spend tons of money at Amazon. There hasn't been much disposable income around here in the last few years, so it's not like I'm some important customer that they need to keep happy. So, as I said, I felt rather silly after I hit "send". I'm pleased that someone responded, though. It made me feel better about the whole thing. Hopefully something good will come of it.  |
You shouldn't feel silly at all. You paid good money for the PW and one expects a certain level of quality. You had ever right to complain and hopefully they will try to make it right. I really do think they have excellent customer service and try very hard to make things right. For me, it wasn't solved to my 100% satisfaction, but it wasn't for their lack of trying, I just think the PW has issues. I was willing to accept that and keep the PW I have because I really do love it overall.
It would be great if you could get a PW with less hues on it so here's hoping. Good luck.