Fair enough, Will. I won't belabour it (even if I wanted to), lest it overlook and distract from the initiating problem and subsequent, obvious and understandable frustration.
I hope you stick around though (as your reply seems to indicate you will
), and that you will get the chance to see that the "quality of the discussion" is rich and communal in nature, even if not always totally agreeable.
Cheers, and, by the way, welcome,
Marc