Quote:
Originally Posted by HansTWN
I wouldn't blame businesses for giving customers what they want. The old Mom&Pop stores with friendly service died out not because of competition from the big box stores but because customers didn't care about the "added value" those Mom&Pop stores provided. If enough people had kept shopping at the small stores they would have survived, even thrived. The people vote with their feet, then as now.
Now Amazon has reduced costs even further and is driving the big box stores out. What makes them an even more dangerous competitor is that they have managed to combine great service and low prices. I really don't see a future for physical book stores, except for some special market niches.
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Amen. It is us the not so loyal customers that danced on the grave of the mom&pops, and are now shuttering those big box stores.
We are getting what we want! Are we satisfied yet?