From the OP link:
Quote:
Certain shoeshops in the US are already charging customers to try on shoes, she noted.
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I question that. Googling, I find some people making the claim that such a shoe store (or, in some renditions, ski shop) exists. But I'm not finding the name of the stores that are actually doing it. Now, if the same person comes in day after day trying on shoes and never buys, that one person might be told they have to start paying. But as a normal policy? What if the would-be customer says the shoes don't fit?
As for books, just one person made the charge-for-browsing suggestion, and she's not a retail bookseller. I wouldn't take the suggestion too seriously.