Thread: WH Smith Replacement Policy
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Old 02-08-2013, 03:40 AM   #8
jdta09
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Posts: 22
Karma: 19286
Join Date: Dec 2012
Device: Kobo Aura Edition 2
To be fair to Smith's, I posted the device on Saturday and received a brand new unit on Thursday, so not a bad service overall.
I rang them on Thursday morning (before the delivery, obviously) and they were really helpful on the phone too.
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