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Because the law in NZ is a bit vague when it comes to how long an item should be reasonably expected to last, the Consumer Magazine did some research and came up with some figures. They don't mention e-book readers specifically, but they do have a section called "Cameras, camcorders, MP3 players" and I'd expect e-book readers to come under that section. They think that 5 - 10 years is reasonable. So if my new Kobo Glo breaks before I've had it for 5 years then I'm pretty certain to get it repaired or replaced.
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