Hi,
I have recently bought a Kindle PW from amazon.de (as I have written in an another thread), didn't really mind the shadows at the bottom, but my Kindle has the glowing specks and light is bleeding from the left side. So I have asked for a replacement today.
The problem is I live not in Germany, so I have additional shipping costs forwarding the shipment to Slovakia. I am really afraid that the new one is going to be worse than the old one. The guy I chatted with seemed to think that if that happens they will send me another one. I really don't want to spent a fortune on shipping replacement Kindles to and from Germany.
I think I could live with the one I have now, because the PW other awesome aspects. I really fell in love with it. But I wanted to try once for a better screen.
So my question is (as I see that many of you are experts on replacement kindles
), is it hard to get the support people to let you keep the older (but better) Kindle?
Thanks.