Quote:
Originally Posted by HarryT
Someone said, I think, that it's "ridiculous" to charge to repair a broken power switch. I would suggest that it's a heck of a lot better than not offering a repair service AT ALL, as is the case with Amazon. Should the power switch of a Kindle break, and Amazon decide that it's not a warranty repair, then you are completely stuck - there's no way to get it repaired. Bookeen always will offer you the option of a repair, even if they do charge you for it.
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According to the discussion at:
http://gadgets.boingboing.net/2008/0...t-a-broke.html
Amazon seem to ship a new unit if there's a hardware fault (inc. a broken screen) - which would be better than waiting for a repair imho.
Any company that decides a broken power switch isn't a warranty repair rings alarm bells with me
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